Why It Matters at Phuket Thai Massage Glasgow
At Phuket Thai Massage in Glasgow City Centre, we love welcoming our clients and giving them the relaxing, healing experience they deserve. Whether you’re booking a traditional Thai massage, a deep tissue treatment, or a foot massage after a long day in the city, your time is important to us — and so is ours.
But here’s the thing: when someone books an appointment and doesn’t show up (and doesn’t let us know), it really affects how we run our day.
What’s a No-Show?
A no-show is when a client books a massage and simply doesn’t turn up — with no call, no text, no cancellation. We understand that plans can change or unexpected things come up. But when we’re not informed, that booked time goes unused — and another client misses out on care they might need.
Why It’s a Big Deal
When you book an appointment, we prepare the space just for you — the room, oils, towels, and the therapist are all ready. A no-show means:
- That time slot is lost for others
- Our therapist’s time and income are affected
- It disrupts the flow of our day
As a small, independent Thai massage salon in Glasgow, we depend on each client showing up or giving us notice.
Our No-Show & Cancellation Policy
To keep things fair and stress-free for everyone:
- Please give us at least 24 hours' notice to cancel or reschedule
- A cancellation fee may apply if you miss your appointment without notice
- Repeat no-shows may be asked to pay in advance for future bookings
We're understanding — life happens! All we ask is that you let us know as soon as possible.
Support Local — Show Up or Let Us Know, Please
Respecting your booking not only helps us but also helps others looking to enjoy a relaxing massage in Glasgow City Centre. By simply showing up on time or dropping us a message if you can't, you help us deliver better service to everyone.
No Show, Let us know 🙏